Contact us

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Need Help?

Having a problem with your application for Our Pass?

Got your Our Pass card but struggling to activate it?

You can get in touch with us for help but make sure you check out our FAQ's first.

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If you can’t find the right answer in our FAQ’s you can get in touch below

Contact us now

  • Card lost or stolen? Call TfGM free on 0300 323 0777 to get a replacement. Alternatively, if you have your card number handy, log in to your account and pay online - here.

  • Did you know? You can apply for Our Pass through our secure travel portal - find out more

Our Pass Exclusive

Applying for Our Pass? Read our easy guide...

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What is Our Pass?

Our Pass is a membership scheme for young people who live in Greater Manchester, and supports both school leavers and care leavers.

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