Tips for adding a photo when applying for Our Pass


The best format is .jpg

  • for iOS/Apple devices, go to settings / camera / formats and choose ‘most compatible’

  • for Android devices, open the camera app / click the settings button (gear icon) / save options / unselect the ‘HEIF pictures’ option


The best picture size is 4:3

  • for iOS/Apple devices, open the camera app and ‘photo’ setting will take images using this size

  • for Android devices, open the camera app / click the settings button (gear icon) / for ‘rear camera’ or ‘front camera’ (depending on which is used) set the ‘picture size’ to ‘4:3’